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Frequent Answers Questions  

When selecting products what should I pay attention to?

  There are more than 40 categories and 200 types or specifications of our products, including silica gel, silica sol, food additive, sodium silicate (serial), white carbon black and many new products, so you must carefully determine and select what you really need. For example, blue silica gel covers 4 different kinds of specifications, namely, blue silica gel, colour changeable blue silica gel, blue silica gel indicator and DL-type blue silica gel. 4 different types of silica gel for thin layer chromatographic use, H-type, HF 254-type, G-type and GF 254-type, are available.

When selecting packing of product, what should I pay attention to?

  Several manners of packing are available for each of the most of our products. Please carefully choose the required manner of packing for your ordered product.

Is it possible to have something to be made to order if it is not listed in your product catalogue?

   Customers who need special kinds or types of products with given specifications and manners of packing or other specific quality requirements can conclude special contracts with us, we will manufacture these products and deliver them to you according to your requirements.

What contents should be confirmed when purchasing?

  When you have decided to purchase something from us, please tell us the following information: a) type and specifications, b) quality indexes, c) order quantity, d) manner of packing, e) time of delivery, f) place of delivery, g) service type on delivery, and h) method of payment. We will offer you an accurate and satisfactory price of the product in our reply as soon as possible.

What factors does the price depend on?

  The price for an order depends on the following requirements: a) type and specifications, b) quality indexes, c) order quantity, d) manner of packing, e) time of delivery, f) place of delivery, g) service type on delivery, and h) method of payment.

Is it possible for you to offer at a lower price?

Please carefully determine your specific requirements for the quality of product, because excessively high quality requirements will result in a much higher cost. In order to make a further comparison you are advised to click Guide to Purchasing of Products , and then make your decision reasonably.

Is it possible to have special packing designed by the customer?

That's all right. Please submit to us your packing design and sign a special contract with us.

 
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